We welcome a diversity of small animals and have cared for many types including Parrots, Rabbits, Guinea Pigs, Rats, Mice, Degues, Chinchillas, Goldfish and Hens.
It is essential for you to know that your pet is safe and well cared. Our dedicated staff are trained to a minimum standard of NVQ II in animal care.
Here at Newgate Kennels & Cattery we understand that, which is why our philosophy is to treat your pet just how you would – with care and affection. Call us for a quick chat or why not look at more of the website. All the photographs were taken here at Newgate Kennels.
The following information is correct as of 20th July 2025. Availability changes regularly therefore please do not hesitate to contact us.
You are a New Client if you have never used our boarding facilities with any pet before.
We are sorry but due to the high number of new clients who have registered with us our data base is now full and is unlikely to change for the next 12 months. We will have a better idea in September 2025, but it’s looking like nothing before 2026.
If you would like to leave your email so we can contact you when the registration window is due to open, you will need to call to leave your details.
You are an Existing Client if you have previously used our boarding facilities for any pets you have owned. If you regularly board your animals at Newgate, you will be aware of just how busy we become over the school holidays and this year is no exception.
We are currently fully booked for existing clients with small animals for the following dates:
While we have availability for the rest of 2025, ALL school holidays are getting very busy. We offer a cancellation list to our existing clients when we are full booked, for more information on availability or to make a booking please email or call us on 01625 525409 between 8am and 6pm.
(Overnight boarding)
Bookings of 1-14 days (including day creche) we ask for 7 days notice.
Bookings of more than 14 days, we ask for the same period, to cancel or shorten.
e.g. for a booking of 21 days, we require 21 days notice.
A period of notice given less than the period booked 25% of the board (min charge of 1 day).
We have a designated area for the care of small animals. This includes a climate controlled room, two enclosed gardens and two hen houses with their own chicken runs.
The small animal room is brick built with cavity wall insulation and has a double glazed window.
The thermostatically controlled heater allows us to keep the room at a constant temperature. Whilst we have a number of cages and hutches available some clients prefer to bring in their own. Please call in advance to check availability and suitability of our cages and hutches.
The two secure gardens are totally enclosed with a two inch square wire mesh, this is concreted into the ground to prevent any of the pets digging out! Within the lawned gardens are various sized hutches which can accommodate Rabbits or Guinea Pigs.
Every day each pet is let out of its hutch and given time (individually) to explore one of the gardens. This also includes the House Rabbits who are staying in the Small Animal Room.
The four hen houses both have an en-suite chicken run and can accommodate up to 6 hens each. The hen houses are of timber construction with wooden perches and egg laying boxes. The runs are made of 2 inch square wire mesh.
We will be pleased to discuss the care of your pet with you. We care for pets with special needs and are well versed with the very old and very young. We treat all our guests as individuals.
If your pet is on medication we can continue to administer it for you. We will record the details of the medication when you arrive. It is essential that medication arrives in its original container. If it is ongoing please ensure there is enough for their stay and extra in case you are delayed on your return journey.
Pets that are on more than simple medication will incur and additional charge.
It is our policy to contact a pet’s own registered vet in case of any problems. In addition we are fortunate enough to have excellent relations with our local mobile vet, Claire McArdle.
We stock a wide variety of small animal food which include; Mixed Hen Corn, Russell Rabbit and Excel, Gertie Guinea Pig and Excel and Carrots. The bedding we keep in stock includes; hay, straw and shavings. Due to the various bedding products and numerous foods now available please call in advance to check if we have in stock the food and bedding you are currently using.
The only small animal that we require to be vaccinated is the rabbit. We insist that all rabbits staying with us are up to date with their Myxomatosis vaccine. We also encourage you to consider vaccinating your rabbit against Viral Haemorrhagic Disease. If in doubt please seek your vet’s advice.
Please ensure your pet arrives safely, ideally in a secure carrier.
